Oh no, what’s wrong with the Kia Sorento? Why does this attractive SUV have such a low reliability rating? The Sorento has many advantages to consider, such as having more passenger space than the Toyota Highlander. However, the 2023 Kia Sorento could be held back by a low reliability score.
How reliable is the 2023 Kia Sorento?
The 2023 Kia Sorento faces an extremely low reliability rating of Consumer Reports. It is well below average, which could be concerning. The predicted reliability rating is based on owner-reported issues with earlier models.
But on a positive note, JD Power gave the 2023 Sorento a reliability score of 83 out of 100. Anything between 91 and 100 is best, and scores between 81 and 90 are excellent. Any value between 70 and 80 is average.
JD Power rates vehicles based on what buyers report after three years of ownership. The Sorento was redesigned in 2021 and got new engine options. It may not be exactly fair to base its reliability on older models.
How many miles will a 2023 Sorento last?
The 2023 Kia Sorento is expected to top 200,000 miles. However, it’s not uncommon for the Sorento to get 250,000 to 300,000 miles. But the 2023 Toyota Highlander is expected to hit 300,000 miles.
That means you have the benefit of an extra 100,000 miles on the highway, which could provide a few more years on the road. But take these reliability ratings a bit lightly. The 2023 Sorento could use a little more time to test itself.
If you drive an average of 15,000 miles a year, you could get 13 to 20 years of road service out of the Sorento before needing a major repair.
The Sorento Hybrid could last longer as electric motors reduce stress on the internal combustion engine. But the battery currently costs about $3,000 to replace and has a life of about 10-15 years.
The warranty covers the hybrid powertrain for 10 years or 100,000 miles. Also, the Sorento isn’t considered high mileage until it crosses 100,000 miles.
What are Sorento’s biggest problems?
The 2023 Kia Sorento looks pretty good compared to older models. if you take a look CarCompaintsYou’ll see the older generation Sorento have more complaints than the current generation that started in 2021.
The models with the most reported complaints and problems are from 2016, 2014 and 2011. These models could be responsible for lowering Sorento’s Consumer Reports score.
In recent history, the 2022 Sorento has had the most complaints, with seven problem reports. Four issues are engine related and three are transmission related.
Engine complaints involve the vehicle shutting down while idling and then not starting. After resetting the service engine light, the owners reported no further problems. You may have corrected the problem.
Also, two drivers needed a new transmission. At least, that’s an extremely low number. Another driver received a warning message to check the transmission fluid level with less than 2,000 miles on it. Adding more fluid may have corrected the problem.
The 2022 Sorento may not be as reliable as its rivals, but the low reliability rating predicted by Consumer Reports might be unfair. Other sources suggest that it has an average reliability rating and most issues are reported in the previous generation.